"Just wanted to pop you a quick email to thank you and all of the staff that worked our event. We all had a wonderful time and it’s all anyone has been talking about these past few days. The venue looked great and I am really happy I took your advice on the entertainment options, you guys really know how to throw a party. Hope to see you in the summer for the next one!"
Christmas Party – Terrace Restaurant – December 2018
"I write to express deepest thanks from myself, the Master and the Clerk to you for arranging a really splendid evening for the Gold and Silver Wyre Drawers on Saturday. Please pass our thanks on to your team who on the night all performed their duties exceptionally well. The service was exemplary and the food was just as good as it was when we had out tasting - especially the souffles! One of the members of the Livery is herself a caterer and she was full of praise for everything. We all enjoyed ourselves immensely and would be very happy to recommend your events service at the Zoo to anyone who wanted an exceptional evening."
Dinner – Prince Albert Suite, June 2018
"Thank you so much for yesterday, everyone really enjoyed it and your team were all fantastic. The keeper that brought along the armadillo was also very knowledgeable and we all enjoyed learning from her. I'm sure we'll be back again at some point for another event."
Team Build – Garden Room, July 2018
"I am writing to thank you and your team for hosting our recent Director General Awards ceremony on 4th July 2018. Like myself, guests were impressed by the venue and also being given the opportunity to explore the zoo before the ceremony began. I am also grateful to your wider team who provided refreshments on a regular and timely basis ensuring that guests were well looked after. Without this, the day would not have operated in the smooth manner that it did."
Conference – Prince Albert Suite, July 2018
"We wanted to say thank you for all of your hard work and help to make the day so special and successful. We had a fantastic time and all of our guests did too. Everyone commented on how great the venue was, the quality of the food and the service."
Wedding – Mappin Pavilion, August 2018
"We just wanted to say thanks to you and everyone for the wonderful organization yesterday. We got many compliments on the venue and the food. Also many thanks to the staff for coming back to help us out with the gifts etc. It was very much appreciated."
Private Celebration – Mappin Pavilion, August 2018
"The feedback from the day is hugely positive. The guests absolutely loved the venue and thoroughly enjoyed the tours – I had a number of people come up to me after to compliment the tour guides and they mentioned how they were clearly very passionate and this really enhanced the experience. Thank you for all of your help, planning & support in the run-up to the event. You were fantastic to work with and nothing ever seemed like too much. Our events are continually changing and you took this all in your stride ensuring that all of requirements for a 5 star event were met. I mentioned previously that the guests invited are high-net worth clients so it was hugely important that we gave them a great day, you and your team ensured this happened from start to finish."
Conference – Prince Albert Suite – November 2018
"Thank you very much for organising the room and catering for the birthday celebration, which we had this Saturday. The room looked very beautiful with all the decorations and lights and the food was delicious. All of our guests enjoyed the party very much."
Private Celebration – Garden Room – November 2018
"We had a really great day, thank you. Everything ran really smoothly so a big thanks to Hector and Katrin who were great on the day, dealing with any queries / questions really promptly – nothing was too much trouble. Please do pass on my thanks to them. It was a pleasure working with you too. Your help with organising everything in the lead up to the event was invaluable and filled me with every confidence that the day would run brilliantly – so thanks again. I don’t have any negative feedback and the feedback from colleagues has all be positive too. They thought it was a great venue and really well run event. We did get an hour at the end of the day to look around the zoo so that was a nice bonus!"
Conference – Mappin Pavilion – December 2018
"Thank you so much for hosting us last night, we had a fantastic time. The service and food were fantastic and we also really enjoyed our meerkats encounter – possibly my favourite part of the evening."
Christmas Party – Prince Albert Suite– December 2018
"Just to say, thank you very much indeed for making yesterday's event a success. The team really enjoyed the day and we have received great feedback. The location was perfect for what we were looking for and the weather was even on our side in the afternoon! Please also pass on thanks to your colleagues who were very helpful and responded to any additional requests we had."